Nomad Internet operates on a recurring subscription model. To maintain active service, a valid payment method must remain on file for the duration of your subscription.

This allows:

• Automatic monthly renewal

• Uninterrupted service

• Timely processing of invoices

• Account status consistency

Because subscriptions renew automatically each billing cycle, the system requires a valid payment method in order to process charges on the renewal date.

If a payment method is removed, expired, or declined:

• The account may enter a past-due status

• Service interruption may occur

• Additional reminders may be sent

For security and PCI compliance reasons, payment details must be added or updated directly through the secure customer portal at:

Support representatives cannot manually store or retain full card numbers.

If you are planning to cancel service, please contact support before removing your payment method so we can ensure your account is properly closed and avoid unintended billing complications.

If you have concerns about automatic billing, our team is happy to explain your subscription terms and renewal schedule.