Why do I need to keep a payment method on file?

Why do I need to keep a payment method on file?

Nomad Internet operates on a recurring subscription model. To maintain active service, a valid payment method must remain on file for the duration of your subscription.

This allows:

  • Automatic monthly renewal

  • Uninterrupted service

  • Timely processing of invoices

  • Account status consistency

Because subscriptions renew automatically each billing cycle, the system requires a valid payment method in order to process charges on the renewal date.

If a payment method is removed, expired, or declined:

  • The account may enter a past-due status

  • Service interruption may occur

  • Additional reminders may be sent

For security and PCI compliance reasons, payment details must be added or updated directly through the secure customer portal at:

👉 
www.nomados.com

Support representatives cannot manually store or retain full card numbers.

If you are planning to cancel service, please contact support before removing your payment method so we can ensure your account is properly closed and avoid unintended billing complications.

If you have concerns about automatic billing, our team is happy to explain your subscription terms and renewal schedule.

    • Related Articles

    • Can I change my payment method?

      Yes — you can update or change your payment method at any time. To do so: Visit www.nomados.com Log in using the email address used at signup Navigate to billing or payment settings Add or replace your payment method For security and PCI compliance ...

    • When is my monthly payment due?

      Your monthly payment is due on your subscription renewal date, which is determined by the date your service was originally activated. For example, if your service began on the 15th of the month, your renewal date will typically occur on or around the ...

    • What happens if my payment fails?

      If a payment attempt is unsuccessful, you will receive a notification by email so you can take action. Common reasons payments fail include: Expired or replaced card Insufficient funds Closed or restricted accounts ACH processing delays Our system ...

    • How Do I Access My Customer Portal?

      You can access your Nomad Internet customer portal at: ? www.nomados.com To log in: Visit www.nomados.com Enter the same email address you used when signing up for service Follow the prompts to log in or reset your password if needed What You Can Do ...

    • Why did my bill increase?

      A change in your monthly invoice may occur for several reasons, including: A promotional rate reaching its expiration period A plan upgrade or downgrade An add-on feature being activated A past-due balance rolling into the current cycle Changes to ...