Your monthly payment is due on your subscription renewal date, which is determined by the date your service was originally activated.

For example, if your service began on the 15th of the month, your renewal date will typically occur on or around the 15th of each subsequent month while your subscription remains active.

Invoices are generated automatically each billing cycle for active subscriptions. Payments are processed using the payment method on file unless updated prior to the renewal date.

You can review the following at any time by logging into your customer portal:

• Your renewal date

• Current and past invoices

• Payment history

• Active plan details

• Payment method on file

Please log in using the same email address you used when signing up for service.

If you have questions about your billing cycle or believe your renewal date is incorrect, contact support and we will be happy to review it with you.