Why did my bill increase?

Why did my bill increase?

A change in your monthly invoice may occur for several reasons, including:

  • A promotional rate reaching its expiration period

  • A plan upgrade or downgrade

  • An add-on feature being activated

  • A past-due balance rolling into the current cycle

  • Changes to applicable taxes or regulatory fees

Promotional pricing, if applicable, is typically time-limited and may revert to the standard plan rate after the promotional period ends.

If you notice a billing amount you do not recognize, we encourage you to contact support. We are happy to review your account details and explain the change clearly.