How do I cancel my account?

How do I cancel my account?

We're sad to see you leave Nomad! In order for us to cancel your account with us, per our Terms of Service, you need to fill out our online form here. Please have the following information handy while filling out your online request so that we can help you as quickly and efficiently as possible:

1. What type of modem do you have?
2. What is your modem's IMEI? 

Once your cancellation request processes through our billing department, you will receive RMA instructions on how to send back your modem.  

Please review more information in this article about the condition your modem must be in upon return and this article for more information about our 7-day Money-Back Guarantee!

Additionally read more on next steps after you receive your RMA instructions. 


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