My Friend is an active Nomad customer, but I do not see my Friends of Nomad discount on my bill
There can be a couple of different reasons why you do not see your Friend discount on your bill. The first, and most common reason, you may not see your Friend discount is because your Friend has not been a Nomad customer for more than 30 days. In ...
What is Nomad Flex Pay?
Nomad Flex Pay provides extended convenience by allowing you to rent a Nomad Modem as a monthly subscription instead of making a larger one-time payment upfront! With Nomad Flex Pay, the greatest rural Internet in the world is now affordable to ...
How long do I pay monthly while on the Nomad Flex pay program?
If you chose Nomad Flex Pay to pay for your equipment rental on a monthly basis, you will continue to pay monthly for as long as you are a Nomad customer. We started the Nomad Flex Pay program to make receiving the Nation's best rural Internet even ...
Do I pay for shipping when I return my modem?
Yes, if you are ready to cancel your subscription with Nomad Internet, you are responsible for all shipping costs. Shipping costs are non-refundable and you can find out more information in our Terms of Service regarding our return and cancellation ...
Can I change from Nomad Flex Pay to the one-time rental fee?
Yes! If you opted to be in our Nomad Flex Pay program upon sign up and are paying monthly for your equipment rental, you can switch to paying the one-time rental fee at anytime. Once you switch to the one-time rental fee, you will not have any ...