Can I use a cell booster with a Nomad modem?
Cellular boosters can cause interference and do not work well with Nomad modems. Our modems must receive direct signal from the nearest tower for a certain set of frequencies not normally amplified by cell boosters. While your modem is trying to listen to what it needs to hear, a cell booster is amplifying and rebroadcasting a host of other frequencies that the modem can’t use. Essentially, the signals become “noise” for our modem. If there is a high enough noise level, the modem will degrade in speed or disconnect completely. In RV parks, it is very common for other RVer’s to use cell boosters to boost their signal for cell service which could ultimately affect your own internet experience.
Why is my modem used?
All modem's are the property of Nomad Internet. When you order with Nomad, you may or may not receive a brand new modem. All modem's are quality tested and verified before leaving our warehouse. A used modem will function at the same excellent ...
Does the condition of my returned modem matter?
Yes, if you decide to cancel your subscription with Nomad Internet, the condition your modem returned matters as the modems are the property of Nomad Internet. Per Nomad's terms of service Section 4.2 Modems are required to be returned in the manner ...
Can I use a standalone WiFi router or mesh system with my Nomad Modem to extend my range?
Yes, you can add a Wifi router or mesh system with your Nomad modem. By doing so, will enhance the range and reliability of your Wi-Fi. We recommend using a Wi-Fi 6 technology Wi-Fi router or mesh system. We recommend Google Nest to extend your WiFi ...
Where do I place my modem?
Placing your modem in the right spot matters. The closer you can get your modem to a window the better but in a window is ALWAYS best. This gives your modem the opportunity to connect to the nearest tower. Ensure your modem is free of obstructions ...
Can I use a Nomad Cube with a Travel Plan?
Yes, the Nomad Cube can be used with a travel plan. The Nomad Cube, however, is not compatible with the Nomad Travel bag or the Nomad app. If you have a Nomad Cube with a travel plan and would like to pause your subscription, please contact one of ...