Why are my download speeds different in the morning and evening?
There are a number of variables that cause differences in download speeds, but the most common of these is Network congestion. At certain times of the day, more users in your particular area are online. Typically, you may notice a speed different in the evenings after work and school are done. Unfortunately, this is out of Nomad's control and there is a chance you could see a decrease in your speeds during this time.
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What if I'm experiencing slow speeds?
There are a number of factors to consider when experiencing slow internet speeds. First we need to determine what speeds you are receiving. Start by doing a google search for Speedtest.net. This is a simple and quick way to see what your current ...
Can I use a cell booster with a Nomad modem?
Cellular boosters can cause interference and do not work well with Nomad modems. Our modems must receive direct signal from the nearest tower for a certain set of frequencies not normally amplified by cell boosters. While your modem is trying to ...
Where do I place my modem?
Placing your modem in the right spot matters. The closer you can get your modem to a window the better but in a window is ALWAYS best. This gives your modem the opportunity to connect to the nearest tower. Ensure your modem is free of obstructions ...
How many devices can I connect to my modem?
The amount of devices that you can connect varies by the modem you are using. For a Nomad Air, it will support up to 30 devices. For a Nomad Raptor, it will support up to 128 devices. For a Nomad Omega, it will support up to 30 devices. The Nomad Ark ...
How do I get assistance setting up my modem?
Each modem we send out has a set up guide sheet included. In most cases, this is all you need to complete your set up and start receiving the best rural wireless internet service in the country! To begin, please download the Nomad Internet app from ...