Popular Articles
What do the LED lights and colors mean on my Nomad Omega
White (Fast Blinking) = Firmware is updating (FOTA). Shows only white firmware is being installed or before FOTA reboot for 1-2 seconds. White (Slow Blinking) = System is booting. Shows until device is ready to show signal status. White (Solid) = ...
When will my order ship?
All orders placed by 12:00PM CST on regular business days, Monday through Friday, will be shipped the same day. Any orders placed after 12:00PM CST on regular business days or weekends will be shipped the next business day.
How do I pay my bill?
Please click here to access your Nomad customer portal. If you have any billing questions or concerns and would like to talk to one of our friendly customer service agents, please fill out an online request form here, or through live chat on our ...
Can I use a Nomad Cube with a Travel Plan?
Yes, the Nomad Cube can be used with a travel plan. The Nomad Cube, however, is not compatible with the Nomad Travel bag or the Nomad app. If you have a Nomad Cube with a travel plan and would like to pause your subscription, please contact one of ...
What is a membership fee?
Upon purchase, you will pay a one-time activation fee for your membership. Membership is a lease payment for the use of Nomad's modems. The membership cost includes; the cost of setup, administration, support for each subscription, unlimited ...