What do the LED lights and colors mean on my Nomad Air, Raptor, or Ark?

What do the LED lights and colors mean on my Nomad Air, Raptor, or Ark?

Blue light (Blinking) = Weak 5G connection (1-2 signal bars)
Blue light (Solid) = Strong 5G connection (3-5 signal bars)

Green light (Blinking) = Weak 4G connection (1-2 signal bars)
Green light (Solid) = Strong 4G connection (3-5 signal bars)

White (Blinking) = Factory reset
White (Solid) = Internet is available only on Ethernet WAN

Yellow (Solid) = Software update is in progress

Red (Blinking) = No service, SIM error, or locked SIM card
Red (Solid) = Router is booting up

Click here to find out more about modem placement!

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