How do I contact Nomad Internet?
We strive to make contacting Nomad Internet as quick and simple as possible by providing multiple channels to contact us through.
You may contact us directly by phone by calling 210-598-5949.
We also have common FAQ's available for our most commonly asked questions. We are always adding to our articles, so please check back frequently!
One of our friendly customer service representatives will be happy to help you to get your request resolved as quickly as possible!
Related Articles
Where is my refund?
Once your Nomad modem is delivered back to our warehouse, please allow 12-14 business days for your Nomad modem to be processed, inspected and tested accordingly. You will be notified via email once your modem begins to process back in our warehouse. ...
How do I cancel my account?
We're sad to see you leave Nomad! In order for us to cancel your account with us, per our Terms of Service, you need to fill out our online form here. Please have the following information handy while filling out your online request so that we can ...
I canceled my account and received RMA instructions, now what?
After your cancellation gets approved by our team here at Nomad, you will soon receive RMA instructions to the email address you have on file with us. The RMA instructions contain specific directions on how and where to send your modem back to and ...
Do I pay for shipping when I return my modem?
Yes, if you are ready to cancel your subscription with Nomad Internet, you are responsible for all shipping costs. Shipping costs are non-refundable and you can find out more information in our Terms of Service regarding our return and cancellation ...
Nomad Omega Setup Guide
View and print the attached Nomad Omega setup guide. This guide will explain how to set up your modem from the moment you receive it!