How do I activate my device once I receive it?
Your device was pre-activated and tested before leaving our warehouse. You just simply need to unpack it, find a good spot in a window, and plug it in. All you need to do is enjoy the best rural wireless internet in the country! We will do the rest.
Please click on your modem below for access the setup guide.
How do I activate my modem?
After you receive your modem, it is now ready to be activated. In order to activate your modem, please visit your App Store or Google Play Store and locate the Nomad Internet app. After you download the Nomad Internet app, please open your app and ...
Why was I charged for my subscription after my device was delivered back to your warehouse?
If you were billed again for your subscription after your device was delivered to our warehouse, this likely happened because your return was delivered after the 14-Day Grace Period Nomad provides to give ample time for you to ship our modem back to ...
I referred my friend, but I didn't receive my free month, why is that?
You may not have received your free month for a couple of reasons. The first reason is because your referral did not proceed to sign up for a Nomad subscription. Don't worry though! Your can use and share your unique referral link as many times as ...
What is a membership fee?
Upon purchase, you will pay a one-time activation fee for your membership. Membership is a lease payment for the use of Nomad's modems. The membership cost includes; the cost of setup, administration, support for each subscription, unlimited ...
Do I need an RMA before returning my modem?
Yes, you need to contact Nomad Internet prior to returning your modem. Per Nomad Internet's Terms of Service agreed to upon checkout, Section 4 states Failure to formally request a cancellation of your Membership, or shipping an item independently, ...