Can I temporarily pause my service instead of cancelling?

Can I temporarily pause my service instead of cancelling?

Yes — Nomad Internet offers a Travel Add-On for $19.95 per month, which can be added to your existing subscription.

This add-on provides flexibility for customers who use service seasonally or intermittently.

With the Travel Add-On:

  • You may pause your service for up to 3 consecutive months at a time

  • Pauses may be used twice per calendar year

  • During an approved pause period, your standard monthly subscription charges will not generate

Important details:

  • The Travel Add-On is not a standalone service plan — it must be paired with an active Nomad subscription.

  • The $19.95 monthly add-on fee applies while the feature is active on the account.

  • Pause eligibility, duration limits, and reactivation timing are governed by your subscription terms.

If you believe this option may better suit your usage needs, please contact support so we can review eligibility and confirm how it would apply to your account.

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