Popular Articles
Can I Use a Cell Booster With a Nomad Modem?
In most cases, we do not recommend using a traditional cell signal booster with a Nomad modem. While it may seem like a booster would improve performance, cellular boosters can sometimes decrease signal quality for Nomad devices. Why boosters can ...
Why Are My Internet Speeds Slow?
Slow internet speeds can happen for several reasons. The first step is to determine what speeds you are actually receiving. ? Step 1: Run a Speed Test Go to Google and search “Speedtest.net” (or visit speedtest.net directly). Run a test and note ...
Why Does My Modem Look Used?
At Nomad Internet, we are committed to reducing electronic waste and supporting responsible sustainability practices through our Green Initiative Program. ♻️ Equipment Recycling & Refurbishment When a modem is returned: It is inspected and tested by ...
Why am I receiving invoices if I’m not using the service?
Nomad Internet billing is tied to an active subscription status and the modem remaining checked out on the account— not internet usage levels. This means that even if: The modem is unplugged The service is not being used You’ve moved locations Signal ...
How do I properly cancel my service?
To ensure your cancellation is handled properly and billing stops without delay, please follow the steps below: 1. Submit a Cancellation Request Start by submitting a cancellation request through your customer portal at: www.nomados.com Once ...