General

  • How do I sign up?

    Signing up with Nomad is easy! Simply visit our Membership Plans page to view our plans. Travel often and need something portable? Check out our travel router option! Or if staying home is more your style, our full size WiFi router is perfect for getting you connected! Once you select your plan...
  • How does the 7-Day Money Back Guarantee Work?

    When you first ordered your service you were charged a setup fee. This setup fee pays for setting up your account, programming your equipment, and creating the actual service with one of our network partners. We DO NOT charge you for your first month's service when you first purchased since you ...
  • Do I have to sign a contract? Do you do a credit check? Are these really a month to month plan?

    All of our membership plans are month to month, and require no contract and no credit checks! Each payment pre-pays for your next 30 days of membership, and you may of course cancel your subscription with us at anytime by simply returning your device to Nomad. Monthly charges will continue until...
  • How is this different from my unlimited phone plan?

    The ‘unlimited’ phone plans that carriers normally offer are ‘unlimited’ only for data used just on your phone. Instead, Nomad Internet is specifically designed to provide up to unlimited, high-speed Wi-Fi for EVERY connected device in your home or office including laptops, smart TVs, gaming cons...
  • I live out in the middle of no where and I travel a lot, will you be able to help me?

    We've got you covered! Our plans offer up to unlimited* high-speed data to all corners of the United States! Our Routers offer a superior range/connectivity, but must remain plugged into power. (optional 12v car charger is available from manufacturer) Hotspots offer a battery-powered mobile inter...
  • Is there a complicated setup process when I receive the Modem?

    There is not! At Nomad, we want to make accessing the internet as easy as plugging in your router. We have streamlined the setup process for your convenience, so all you have to do is simply take the modem out of the box and power it on. It's fast, simple, and easy!
  • Once I subscribe to one of your membership plans, do I own the account and the device?

    The purchase of a membership constitutes ownership of the membership only. When becoming a member, you are responsible for paying a one-time membership fee which covers the cost of the setup, administration, and support of your new membership. However, items issued by Nomad are the property of t...