General

  • How do I sign up?

    Simply click on the Membership Plans button to view our plans. Upon browsing, find the plan and device that best fits your needs. Our secure site accepts all major debit/credit cards and you can always use these to fund your subscription with us. Once you place an order with us through our site, ...
  • How does the 14-Day Money Back Guarantee Work?

    When you first ordered your service you were charged a setup fee. This setup fee pays for setting up your account, programming your equipment, and creating the actual service with one of our network partners. We DO NOT charge you for your first month's service when you first purchased since you ...
  • Do I have to sign a contract? Do you do a credit check? Are these really a month to month plan?

    All of our membership plans are month to month and require no contract and no credit checks! Each payment pre-pays for your next 30 days of membership. You may of course cancel your subscription with us at anytime by simply returning your device to Nomad. Monthly charges will continue until the d...
  • Can I put my account subscription on hold or pause it for a month?

    Unfortunately, we are unable to pause subscriptions as they are billed to continue activation on a monthly service. You may however cancel your subscription whenever you like. Any cancellations and re-subscription after the 14-day money back guarantee period will require a new initial member...
  • How is this different from my unlimited phone plan?

    Cell phone Unlimited plans are ONLY unlimited for PHONE data use. Unlimited cell phone plans only allow 5-10 gb of tethering. (the ability to use the phones data with your computer, tablet, or other connected devices.) That is the equivalent of streaming a couple HD Netflix movies. Nomad Internet...
  • I live out in the middle of no where and I travel a lot, will you be able to help me?

    We've got you covered! Our plans offer unlimited high-speed data to all corners of the United States! Our Routers offer a superior range/connectivity, but must remain plugged into power. (optional 12v car charger is available from manufacturer) Hotspots offer a battery-powered mobile internet sol...
  • Is there a complicated setup process when I receive the unlimited Modem?

    We have streamlined this for your convenience, just take the modem out of the box and power it on and its ready to go!  Its fast simple and easy.![](https://storage.crisp.chat/users/helpdesk/website/5b215410c0b84800/image_1phmoe4.png)
  • Once I subscribe to one of your membership plans, do I own the account and the device?

    You are the owner of the membership, however, you don’t own the device or account. When becoming a member you are responsible for paying for your first month of service as well as a One-Time membership fee that covers the administration of your account. You may of course cancel your subscription ...
  • Referral Program

    Here at Nomad Internet we love providing reliable internet service to our customers - and to their friends and family! Our referral program is easy, and a great way to earn free internet! Every customer is provided a unique URL code when they sign up for service. This code can be found in your c...