Why Was I Charged For My Subscription After My Device Was Delivered Back to Your Warehouse?

If you were billed again for your subscription after your device was delivered to our warehouse, this likely happened because your return was delivered after the 14-Day Grace Period Nomad provides to give ample time for you to ship our modem back to our warehouse.

Remember, billing will resume after the end of your 14-Day Grace Period.

Updated on: 09/27/2025