Why Was I Charged a Fee After I Submitted a Credit Card Dispute?

At Nomad Internet, we’re all about making your experience smooth and enjoyable. Fun fact: when a dispute is filed, our payment processor charges us a $25 fee—yikes! We’d much rather save that money (and the hassle) and put it toward providing you with even better service.

Per our Terms of Service, Nomad Internet reserves the right to charge a $25 fee to your account for each dispute filed.

Our friendly customer service team is eager to assist with any concerns or requests you might have. Before going through the chargeback process, which can be a bit of a headache for everyone involved, we’d love the chance to make things right for you.

Let’s chat and find a solution together! We’re committed to ensuring you’re completely satisfied and happy from beginning to end.

We try and make every effort to resolve your request. We ask that you work with our friendly customer service team to resolve your concern or request before filing a dispute. We want to make things right and ensure you are completely satisfied and happy with our service from beginning to end.

Please reach out to our live chat at www.nomadinternet.com or email at support@nomadinternet.com.

Updated on: 09/27/2025