Welcome to Your Customer Portal Guide
⚡ Pay Your Nomad Bill in 60 Seconds — Start Here!
The fastest, easiest way to stay current is our One-Click Payment Portal. Before you even think about logging in anywhere else, give this a try:
💸 One-Click Payment (pay.nomadinternet.com)
- Open → pay.nomadinternet.com
- Type your email (the one on your Nomad account) — no password needed
- See your balance instantly
- Add or pick a card → tap Pay ✅
- Done in under a minute — you’ll get a confirmation email right away
Why you’ll love it
🚀 Zero logins | No usernames, no reset links |
📱 Mobile-friendly | Works great on any phone or tablet |
⏱ Real-time balance | If nothing shows, you’re paid up — celebrate! 🎉 |
🔒 Secure checkout | Same processor we use in the full portal |
💚 Works for everything | Past-due payments, NomadCares forgiveness, quick catch-ups |
Pro Tip: Using NomadCares? Just pay your $75 through this same link and your service will pop back online.
🧑💻 Need the Full Dashboard? (B2 / FWA Portal)
If you want to download invoices, open tickets, or add wallet points, head to the standard portal:
🔐 How to Log In
- Visit ➡️ app.fwa.exchange/portal/login
- Enter your email & password → Login
- Forgot your password? Click “Forgot password”, enter your email, and follow the reset link that arrives in 3–5 minutes.
🧾 What You’ll Find Inside
Section | What It Does |
|---|---|
💰 Account Balance | Snapshot of what you owe. |
📄 Invoices | Download or pay any outstanding invoices. |
📦 Products & Services | See every active plan or add-on. |
📬 Messages & Tickets | Open, view, or reply to support tickets. |
📚 Finance Docs | Full invoice & payment history. |
🗺️ Restart Tour | Re-run the on-screen walkthrough any time. |
🔁 Paying from Inside the Portal (Optional)
- In Account Balance, click Pay by Stripe 💳
- Select a saved card or add a new one
- Check “Save and allow for future charges” to avoid accidental lapses
🛠 Quick Fixes & FAQs
Issue @ pay.nomadinternet.com | Try This |
|---|---|
Email not found | Check spelling, try other emails, or chat with support. |
Blank page / won’t load | Refresh, switch browsers, clear cache, or use a different device. |
Card declined | Verify details, use another card, or call your bank. |
Paid but still offline | Wait 5–10 min, reboot modem, then contact us if needed. |
🤝 Need Help Right Now?
- Live Chat (24/7): nomadinternet.com → type “Talk to support”
- Phone: +1 (281) 800-1000
If pay.nomadinternet.com shows no balance due and your portal is clear, you’re golden — enjoy the internet and we’ll see you next month!
Updated on: 09/27/2025
Thank you!