Understanding Nomad Internet Office Hours and Modem Options

At Nomad Internet, we’re committed to providing reliable internet and exceptional customer service to our rural and traveling customers. To ensure you get the support you need when you need it, our office hours are open from 8 AM to 8 PM Central Time, Monday through Friday. During these hours, you can reach out to our team for live assistance via phone, live chat, or email to resolve any issues, troubleshoot problems, or get answers to your questions.

However, we know that your internet needs go beyond just office hours. That’s why we offer two different service options for your Nomad Modem—one with basic features and another with our premium Nomad Premier package. Whether you prefer a simple and affordable plan or want the full range of support and protection, we’ve got the right modem option for you.

The Nomad Modem without Premier

If you’re looking for a straightforward, affordable way to get online with Nomad Internet, the Nomad Modem without Premier is the perfect choice. It’s great for travelers or homes that don’t require extra bells and whistles but still need reliable internet access.

• Simple Setup: Getting started is easy—just plug in the modem, follow a few simple steps, and you’re connected. No technician visits or complex installations are needed.
• Support: Need help? Our live chat and email support are available to assist you with any questions or issues that may arise during our office hours.
• Affordable Option: This modem package gives you access to Nomad Internet’s basic service, keeping costs low by excluding phone support and damage protection. You still get a reliable connection but at a lower price point.

The Nomad Modem with Nomad Premier

For those looking to step up their internet experience, the Nomad Premier package offers more robust features, ideal for homes or users who want extra protection and peace of mind.

• Free Modem Rental: With Nomad Premier, your modem rental is free for as long as you’re with us—no extra rental fees, ever.
• Simple Setup: Just like with the basic package, setting up the Nomad Premier modem is a breeze. Simply plug it in, follow the instructions, and you’re ready to go without needing a technician.
• Phone Support: Unlike the basic plan, Nomad Premier provides access to live phone support, ensuring you can speak directly to a representative whenever you need help.
• 24/7 Monitoring: Stay connected with around-the-clock service. Nomad Premier ensures that your connection is being monitored 24/7 for the utmost reliability.
• Damage Protection: Accidents happen—whether it’s drops, spills, or other mishaps, Nomad Premier includes unlimited repairs for accidental damage, so you’re never left without a modem.
• Express Replacement: If your modem is damaged beyond repair, we’ll quickly send you a replacement, minimizing downtime and keeping you online.
• Enterprise Security: Your safety is our priority. Nomad Premier modems come with advanced enterprise-level security to protect your home devices from online threats, giving you an extra layer of security and peace of mind.

Conclusion: Choose the Right Modem for Your Needs

At Nomad Internet, we believe in providing flexible, customer-focused internet options for every type of user. Whether you choose the affordable Nomad Modem without Premier or the enhanced Nomad Premier plan with additional features like phone support, damage protection, and 24/7 monitoring, you can count on us to keep you connected.

Remember, our office hours are 8 AM to 8 PM Central, so feel free to reach out for assistance during those times. And with Nomad Premier, you’ll enjoy continuous support and protection, ensuring that you’re never left without the help you need. Choose the option that best fits your lifestyle and internet needs—and let Nomad Internet be your trusted provider wherever life takes you.

Updated on: 09/27/2025