How Do I Request a Refund?

At Nomad Internet, we’re committed to making sure you feel taken care of! If you believe you’re owed a refund, we’re here to help. Simply reach out to us at support@nomadinternet.com or give us a call at 281-800-1000, and one of our friendly customer service representatives will be happy to look into your request.

We truly appreciate your patience as we investigate. Please allow us 3-5 business days to thoroughly review your request. Once we’ve completed our research, we’ll get back to you with the results and make sure to share our findings.

If it turns out that a refund is due, we’ll take every step to ensure you’re made whole. We understand that our rapid growth over the past few years may have caused occasional delays, and for that, we sincerely apologize. Rest assured, we value every single one of our customers, and we’re committed to making things right.

Thank you again for your patience and understanding—we appreciate your trust in Nomad Internet!

Updated on: 09/27/2025