Articles on: Billing - Billing FAQs

Excessive Usage

Hello, Nomad Family! 😊


At Nomad Internet, we're proud to offer unlimited data plans designed to keep you connected, no matter where you are. However, we also need to make sure that everyone on our network has a great experience, which means keeping an eye on excessive data usage. This guide will help you understand what "excessive usage" means, and how to avoid any interruptions in your service.



What Does Unlimited Data Mean?


Yes, you heard it right! Our plans come with unlimited data under most circumstances, meaning you can browse the web, check emails, stream videos, and play games without worrying about data caps. However, there are some guidelines in place from our network providers to ensure fair usage across the board.



What Is Considered Excessive Data Usage?


While we want you to enjoy your internet without limits, excessive usage usually refers to continuous streaming or extremely high bandwidth consumption that goes beyond normal use. This could be things like:


• Streaming videos or media constantly for long periods of time


• Running large downloads or uploads 24/7


• Excessive gaming or file sharing without pauses


• Making data available to the public and commercial settings


This kind of activity can slow down the network for others, and that's why it's important to keep your usage reasonable.



What Happens If You Use Excessive Data?


We totally get that everyone uses the internet differently. But if your data usage gets flagged as excessive, here's what to expect:


  1. Friendly Warning: If we notice that your data usage is impacting the network, we'll reach out to you with a friendly warning. This is just to let you know that adjustments need to be made to stay within fair usage guidelines.


  1. Service Termination: If excessive usage continues after our warning, unfortunately, we'll need to take more serious action. Your service may be terminated to maintain the quality of the network for all our customers.



Why Does This Happen?


We want to make sure that everyone has a smooth and enjoyable internet experience. Our network providers have certain limitations in place, which are outlined in our Terms of Service. Continuous, heavy usage—especially activities like constant streaming—can affect others on the network, which is why we need to manage it fairly.



How to Avoid Excessive Usage


To ensure that your service continues uninterrupted, here are a few tips:


• Limit Continuous Streaming: If possible, avoid streaming content 24/7. Instead, take breaks or consider downloading some media for offline use.


• Pause Large Downloads: If you're downloading or uploading large files, try doing it during non-peak hours to reduce the load on the network.


• Monitor Your Usage: Keep an eye on your data usage. Many devices allow you to track how much data you're using so you can adjust if needed.



We're Here to Help!


If you have questions about your data usage or need help managing it, feel free to reach out to us. Our team is always happy to assist you in making sure your service runs smoothly.


• Email: support@nomadinternet.com


• Live Chat: Visit NomadInternet.com and click the chat icon to chat with us live.



Final Thoughts


At Nomad Internet, we believe in providing a reliable and fair internet experience for all of our customers. We understand how important it is to stay connected, and we're here to ensure that happens. By keeping your data usage balanced, you'll be able to continue enjoying your unlimited plan without any interruptions.


Thank you for being a part of the Nomad family! 🌟


Stay connected, stay awesome!

Updated on: 09/27/2025

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